About the job

As the Store Manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies. The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.

Required Qualifications

• Minimum of 5 to 8 years of proven experience as a Store Manager in high-fashion retail.
• Strong understanding of Indian and global retail trends.
• Experience in handling all retail operational aspects.
• History of delivering exceptional customer experiences.
• Experience in staff performance reviews and mentoring.
• Availability to work in a fast-paced, demanding environment.
• Self-driven and highly motivated personality.

Responsibilities

• Deliver excellent customer service to ensure high satisfaction levels.
• Motivate and train the sales team to meet sales targets.
• Develop strategies to attract new customers and increase store traffic.
• Enhance profitability through effective planning and execution.
• Hire, onboard, and oversee new staff members.
• Handle customer complaints professionally.
• Design promotional material and arrange in-store displays.
• Set store performance targets in collaboration with the Ops Manager.

Roles

• Store Manager for a high-fashion retail store
• Team leader responsible for customer satisfaction, sales, and store operations.
• Strategic planner for business growth and store profitability.
• Brand ambassador maintaining store aesthetics and standards.

Skills 🚀

• Strong leadership and team coaching skills.
• Effective verbal and written communication.
• Analytical skills for sales and performance data.
• Relationship-building and customer engagement.
• Excellent multitasking and time management.

What We Offer 🎁

• Medical insurance coverage for Self & Family
• UNO/ JUNO - Employee Discounts on all our brands
• Brand Uniform / Allowance

About Us 🧑‍🤝‍🧑

Reliance Retail is the retail initiative of RIL and an epicentre of our consumer-facing businesses. It has been ranked as the fastest-growing retailer in the world. It is ranked 53rd in the list of Top Global Retailers and is the only Indian Retailer to feature in the Top 100. It is the largest & the most profitable retailer in India with the widest reach. It has nearly 249 million registered customers buying across all its formats. It recorded more than 780 million footfalls across all its stores in FY23, a scale unmatched by any other retailer in India. With over 3 Million daily transactions, Reliance Retail operates at a scale unparalleled in the Indian retail industry and continues to enrich the quality of lives of millions of Indians every day.